CLEAR ANSWERS, BEFORE YOU VISIT
A few things you may be wondering.
About Avida
Where is Avida Confinement Care Centre?
Avida is in Garden Homes, Seremban 2, Negeri Sembilan: Lot 28244, Level 1, Jalan S2 F1, Garden Homes, 70300 Seremban, Malaysia. Centre visits are by appointment.
Is Avida part of Alpro?
Yes. Avida Confinement Care Centre is an Alpro subsidiary. The centre provides confinement care and support for mothers and newborns.
Is Avida a hospital or medical institution?
No. Avida is a confinement care centre and does not perform medical procedures. Scheduled professional visits do not replace hospital care. Mothers and babies must be fit for standard confinement care; families need to arrange hospital care when diagnosis or treatment is required.
What is included with Avida membership?
Every staying mother receives an Avida membership card to enjoy member privileges across the Alpro ecosystem, including Alpro Pharmacy, Alpro Clinic, Alpro Baby, Alpro Physio and other participating businesses. Ask our team about the benefits.
Visiting the centre
How do I arrange a centre visit?
Use the visit request form or WhatsApp +6019-681 9288. Share your preferred date and any questions. The team will confirm the actual appointment; submitting a request does not reserve a time slot.
Can my partner or family join the visit?
The current tour form allows up to four visitors per tour. Please tell the team who is joining and follow the visitor and hygiene guidelines confirmed for your appointment. Ask separately about overnight partner arrangements.
What precautions apply when visiting?
Visits are by appointment. Before entering designated areas, visitors follow hand sanitisation, temperature screening, face-mask and protective-gown precautions. Our team will explain the arrangements when confirming your visit.
How do I choose the best confinement centre for my family in Seremban?
Visit in person and compare newborn hygiene routines, staff support, breastfeeding guidance, private bathrooms, meals, room availability and written booking terms. At Avida in Seremban 2, you can discuss these points during an appointment and ask how its three nursery zones and Mum Support Team work.
Care and safety
Is breastfeeding support available?
Yes. Our Mum Support Team offers one-to-one breastfeeding guidance and support with concerns such as breast engorgement. During your visit, ask how the team can support your needs and when further professional assessment may be advised.
Why does Avida have three nursery zones?
The Main Nursery, Observation and Isolation zones support appropriate separation of babies according to their observation and care needs. Together with hygiene routines, this helps limit unnecessary exposure. The zones do not replace medical assessment or hospital care.
How does Avida observe newborn jaundice?
Our team uses a jaundice meter as part of structured observation until readings are stable and escalates concerns for medical assessment when needed. Monitoring at the centre does not replace a doctor’s diagnosis or hospital treatment.
Rooms, stays and costs
What rooms and stay durations can I choose?
There are 19 rooms, all with private en-suite bathrooms, in Standard, Premium, VIP and VIP+ categories. Stays of 7, 14 and 28 days are offered; custom durations are subject to availability.
How much does a stay cost?
Ask the Avida team for the current quotation for your room category, stay duration and expected delivery date. Confirm the inclusions, extras and booking terms before making a decision.
Is a deposit needed to reserve a stay?
Avida’s current booking information lists a RM3,000 stay deposit. Ask the team for your written quotation, payment and cancellation terms before paying. A centre-visit request is separate from reserving a stay.
What if my baby arrives earlier or later than expected?
Room allocation considers your expected delivery date and category. If your room is unavailable, the team may arrange another available room temporarily and transfer you when your category becomes available. Discuss this when booking.
How is check-in arranged after hospital discharge?
Confirm arrival and departure times with the team around your hospital discharge. Mum and baby must be discharged and fit for standard confinement care; individual needs are assessed before admission.
Can my baby arrive before me?
Baby-first check-in may be considered when Mum needs longer hospital observation. It depends on the circumstances and management approval; please discuss it directly with the team.
Meals and traditions
Can Indian, Malay, Chinese or even foreign families enquire about a stay at Avida?
Yes. Avida welcomes enquiries from families of every background. Share your cultural preferences, food restrictions, vegetarian needs and allergies with the team. Confirm the available meal and care arrangements before booking; personalised requests are subject to confirmation.
Does Avida provide vegetarian or special-diet confinement meals?
Please discuss your needs with the team before booking. Avida’s meal information lists halal and non-halal options; vegetarian menus, particular ingredient exclusions and allergy-related preparation need individual confirmation. Do not assume every dish pictured is suitable for your diet.
LET’S MAKE TIME FOR YOU
Let’s talk about
your family’s beginning.
You are welcome to come with your partner and your questions. Share your preferred date, then send your visit request to our team on WhatsApp.
